Terms of Service & Refund Policy

Last Updated: December 5, 2025

These Terms of Service govern your use of the Writescoop Media website at writescoopmedia.com, which is operated by Writescoop, LLC, doing business as Writescoop Media (“we,” “our,” or “us”). By accessing or using this website, you agree to these Terms.

Writescoop Media is the publishing company for The Apalachicola Times and The Port St. Joe Star. This website provides information about our company, our publications, advertising opportunities, and ways to contact our support team.

If you do not agree to these Terms, please discontinue use of the website.


1. Use of Our Website

This website is provided for general informational purposes. You may browse the site, learn about our company, contact us, and access links to our publications.

You agree not to:

  • Use the site for unlawful purposes
  • Attempt to disrupt or interfere with website operations
  • Copy, modify, or redistribute site content without permission

All content on this website, including text, images, and branding, is the property of Writescoop, LLC unless otherwise noted.


2. Publications and Third-Party Sites

Our website contains links to the websites of our newspapers:

  • The Apalachicola Times (franklincounty.news)
  • The Port St. Joe Star (gulfcounty.news)

These publication sites may contain their own terms, policies, subscription tools, advertising portals, and user features. Those terms apply separately when you interact with those websites.

We are not responsible for the content, policies, or functionality of external sites we link to.


3. Subscriptions, Purchases & Payments

Writescoop Media does not process payments or create user accounts on writescoopmedia.com.

All subscription purchases, renewals, payments, and billing for our newspapers occur on each publication’s website. The terms of those transactions are set forth on the respective site’s Terms & Conditions page.

If you have a billing or subscription issue for a newspaper, please contact:

support@writescoopmedia.com

We assist readers with account access, billing questions, and subscription support.


4. Advertising Services

Advertising placements (print or digital) for our newspapers may be arranged directly through the publication websites or by contacting us.

Advertising terms, deadlines, and refund policies vary by publication. Requests for changes or cancellations should be submitted before the scheduled publication deadline.

For advertising support, contact:

support@writescoopmedia.com


5. Intellectual Property

All content on this website is owned by Writescoop, LLC unless otherwise indicated. This includes branding, design, graphics, layouts, and written content.

You may not reproduce, distribute, or modify any material without written permission.


6. Limitation of Liability

We strive to maintain accurate information on our website, but we do not guarantee its completeness or reliability. Writescoop Media is not liable for:

  • Errors or omissions
  • Website downtime or technical issues
  • Losses arising from use of linked third-party sites
  • Decisions made based on content from this website

Your use of the site is at your own risk.


7. Refund & Cancellation Policy

Subscription Refunds and Cancellations

Subscriptions for The Apalachicola Times and The Port St. Joe Star are purchased and managed exclusively through the publication websites. Each publication maintains its own policies regarding refunds, prorated credits, cancellations, delivery changes, and digital access.

To request subscription changes or cancellation, please contact:

support@writescoopmedia.com

Our team will assist you or direct your request to the appropriate system for processing.

Advertising Refunds

Advertising cancellations may be eligible for a refund only if requested before the advertisement has been scheduled or published. Once an ad has been placed into production, refunds may not be available.

Refund eligibility is determined on a case-by-case basis, depending on publication deadlines and production status.

To request advertising cancellation or adjustment:

support@writescoopmedia.com


8. Modifications to This Policy

We may update these Terms and this Refund Policy from time to time. Updated versions will be posted on this page with the revised date.

Continued use of the website following any update indicates acceptance of the modified terms.


9. Contact Information

For questions about these Terms or our refund policies, please contact:

Writescoop Media (Writescoop, LLC)
Email: support@writescoopmedia.com
Phone: (850) 524-9451
Mailing Address: PO Box 224, Apalachicola, FL 32329
Office Address: 117 Market Street, Suite A, Apalachicola, FL 32320